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Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer by Rick Brinkman, Rick Kirschner
Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer
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Rick Brinkman, Rick Kirschner

Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer

Rick Brinkman, Rick Kirschner

133 pages • first pub 2005 (editions)

informative medium-paced
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