Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer by Rick Brinkman, Rick Kirschner
Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer

Rick Brinkman, Rick Kirschner

Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer

Rick Brinkman, Rick Kirschner

133 pages first pub 2005 (editions)

informative medium-paced
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Description

In today's consumer-driven market, the first commandment is love thy customer. As highly sought-after corporate trainers and speakers, Rick Brinkman and Rick Kirschner use their trademark no-nonsense style and innovative communication techniques t...

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