Mike Faulkner

2 books

Customer Management Excellence by Mike Faulkner

Customer Management Excellence

Mike Faulkner

216 pages • missing pub info (editions)

nonfiction business economics medium-paced
Sense and Respond: The Journey to Customer Purpose by Sue Barlow, Mike Faulkner, Stephen Parry

Sense and Respond: The Journey to Customer Purpose

Sue Barlow, Mike Faulkner, Stephen Parry

224 pages • first pub 2005 (editions)

nonfiction business design challenging informative medium-paced