Kalina Janevska

1 book

Achieving Patient (Aka Customer) Experience Excellence: Lessons from a Successful Cultural Transformation in a Hospital by Kalina Janevska, Rhonda Dishongh, Qaalfa Dibeehi

Achieving Patient (Aka Customer) Experience Excellence: Lessons from a Successful Cultural Transformation in a Hospital

Kalina Janevska, Rhonda Dishongh, Qaalfa Dibeehi

137 pages • missing pub info (editions)

nonfiction business health medium-paced