I bought this one on kindle some time ago, curious to read more books with ace rep. I'm not part of the asexual community so can't comment on the rep but I enjoyed that element of the book and thought the call center idea was a creative way to approach sharing information and resources. 

We follow two central characters: Courtney and Sophie. Rivals all through their school years until one takes things too far and their relationship turns sour. Now enemies, the girls hardly acknowledge one another's presence and happily lose contact after school. Years later, both now adults, their paths cross again as Sophie moves in upstairs from Courtney.

This book was at times a challenging read. The author delves into a lot of heavy topics for such a short book and I felt like some were vastly underdeveloped. These topics include: domestic abuse, addiction, health issues, toxic family systems, bullying, sexuality, acephobia, self acceptance and self esteem. For a roughly 200 page book, I just felt that this was a little too much to cover and a lot of the issues remained unresolved and not meaningfully explored, in my opinion. The book could have either done with being longer, allowing for more depth on these issues, or the number of topics could have been reduced, thus giving the story more focus.  This was the most disappointing element of the book for me as a reader.

The romance was a little predictable, though I felt that I had to suspend disbelief about the way it played out. I also felt that there were some really deep issues that one character could have done with more support to heal from, and there was an implication that the romance was a balm on those wounds somehow, which I felt a little icky about. 

The review sounds very negative but I finished the book - something which I don't always do - so that shows that there were things that I liked about it. Let me also talk about those.

I liked that we get to meet Courtney's friendship group and that they are formed as characters in their own right. I would have liked to know more about them, or feel that there was some closure on some of their experiences in the book, but I'm still glad that they weren't written as cardboard cutouts of characters as can sometimes happen to side characters in romance books. 

I liked the author's use of flashbacks to help us understand the history between the two characters and the way their dynamic had formed and then soured.

And I also liked that Courtney was very secure in her identity as asexual and was even working to support other people who were struggling with their identity and trying to learn more about asexuality.

All in all, there was some good and some less good about the book, so I rated it a middle of the road 2.5 stars.