The book highlights an important perspective and advocates for empathy and understanding toward live-in domestic help. Exposing the horrendous conditions most of these workers are subjected to is highly appreciated (and the only good part of the book). As a novel, I thought it was subpar. All the characters felt one-dimensional, with uninspired backstories that intended to provide depth but fell flat. The prose and dialogue are plain. I wasn't eager to read it. Moreover, the narrative seemed burdened by a checklist of "modern" issues, i.e., lesbian, trans people, minor-adult relationships, as well as cross-cultural relationships. I have nothing against examining these topics. What bothered me was that their inclusion felt more tokenistic rather than thoughtfully explored as social issues. 

The pacing toward the end was dragging unnecessarily. Several of the last chapters felt contrived. Of course, the ending was a happy resolution wrapped neatly in a big pretty bow.