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368 pages • first pub 1980 (editions)
ISBN/UID: 9780735200890
Format: Paperback
Language: English
Publisher: Prentice Hall Press
Publication date: 01 December 1999
Description
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers--calmly, professionally, and successfully--can be crucial to your on-the-job success. Nationally recognized linguistics ...
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368 pages • first pub 1980 (editions)
ISBN/UID: 9780735200890
Format: Paperback
Language: English
Publisher: Prentice Hall Press
Publication date: 01 December 1999
Description
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers--calmly, professionally, and successfully--can be crucial to your on-the-job success. Nationally recognized linguistics ...