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199 pages • first pub 1994 (editions)
ISBN/UID: 9780070078383
Format: Paperback
Language: English
Publisher: McGraw-Hill Companies
Publication date: 01 January 1994
Description
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and w...
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199 pages • first pub 1994 (editions)
ISBN/UID: 9780070078383
Format: Paperback
Language: English
Publisher: McGraw-Hill Companies
Publication date: 01 January 1994
Description
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and w...