The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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Matthew Dixon
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

Matthew Dixon with Rick DeLisi, Nick Toman

330 pages • first pub 2013 (editions)

nonfiction business informative slow-paced
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A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger SaleEveryone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and ...

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