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184 pages • missing pub info (editions)
ISBN/UID: 9780393707052
Format: Paperback
Language: English
Publisher: W. W. Norton & Company
Publication date: 25 April 2011
Description
Presenting a range of deescalation techniques, each chapter has been concentrated into "mini- manuals" that in their totality contain a library's worth of material. The left side of each two-page spread describes the anger trigger and the right si...
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184 pages • missing pub info (editions)
ISBN/UID: 9780393707052
Format: Paperback
Language: English
Publisher: W. W. Norton & Company
Publication date: 25 April 2011
Description
Presenting a range of deescalation techniques, each chapter has been concentrated into "mini- manuals" that in their totality contain a library's worth of material. The left side of each two-page spread describes the anger trigger and the right si...