An Introduction to Service Design: Designing the Invisible by Lara Penin

An Introduction to Service Design: Designing the Invisible

Lara Penin

344 pages • first pub 2018 (editions)

nonfiction business design informative slow-paced
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Description

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it.Despite its intrinsic multidisciplin...

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