Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers by Kirk Kazanjian

Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers

Kirk Kazanjian

256 pages first pub 2007 (editions)

business informative medium-paced
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What’s the secret to wowing your customers while maintaining a loyal and dedicated workforce? No one knows better than Enterprise, the nation’s #1 car rental company. Drawing upon the time-tested strategies that have propelled Enterprise from a si...

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