Planning to Implement Service Management by Great Britain. Office of Government Commerce
Planning to Implement Service Management
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Great Britain. Office of Government Commerce
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Planning to Implement Service Management

Great Britain. Office of Government Commerce

208 pages • first pub 2002 (editions)

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The aim of this book is to give the reader key issues to be considered when planning for the implementation of IT service management. The book explains the steps required to implement or improve IT service provision. It provides guidance on alignm...

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