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352 pages • first pub 1999 (editions)
ISBN/UID: 9780241992470
Format: Digital
Language: English
Publisher: Penguin
Publication date: Not specified
Description
What is a difficult conversation?Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less ...
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352 pages • first pub 1999 (editions)
ISBN/UID: 9780241992470
Format: Digital
Language: English
Publisher: Penguin
Publication date: Not specified
Description
What is a difficult conversation?Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less ...