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224 pages • missing pub info (editions)
ISBN/UID: 9781403939494
Format: Paperback
Language: English
Publisher: Palgrave MacMillan
Publication date: 13 September 2002
Description
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and lo...
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Content Warnings
224 pages • missing pub info (editions)
ISBN/UID: 9781403939494
Format: Paperback
Language: English
Publisher: Palgrave MacMillan
Publication date: 13 September 2002
Description
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and lo...
Community Reviews
Content Warnings