If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practi by Carla O'dell, C. Jackson Grayson, C. Jackson Grayson
If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practi
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Carla O'dell, C. Jackson Grayson, C. Jackson Grayson
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If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practi

Carla O'dell, C. Jackson Grayson, C. Jackson Grayson

256 pages • first pub 1998 (editions)

informative medium-paced
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While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in...

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