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154 pages • missing pub info (editions)
ISBN/UID: 9781849288750
Format: Paperback
Language: English
Publisher: Itgp
Publication date: 15 December 2016
Description
Create a more robust service management system using the best of ITIL(R), ISO/IEC 20000-1, COBIT(R), and CMMI(R)-SVC. Although ITIL's popularity as a framework for IT service management (ITSM) continues to increase, a number of organizations have ...
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154 pages • missing pub info (editions)
ISBN/UID: 9781849288750
Format: Paperback
Language: English
Publisher: Itgp
Publication date: 15 December 2016
Description
Create a more robust service management system using the best of ITIL(R), ISO/IEC 20000-1, COBIT(R), and CMMI(R)-SVC. Although ITIL's popularity as a framework for IT service management (ITSM) continues to increase, a number of organizations have ...