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Dixit Garg, Sunil Luthra, Ashish Agarwal
222 pages • missing pub info (editions)
ISBN/UID: 9780367512835
Format: Hardcover
Language: English
Publisher: CRC Press
Publication date: 05 October 2020
Description
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This te...
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—
Dixit Garg, Sunil Luthra, Ashish Agarwal
222 pages • missing pub info (editions)
ISBN/UID: 9780367512835
Format: Hardcover
Language: English
Publisher: CRC Press
Publication date: 05 October 2020
Description
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This te...