An accessible, varied, and useful look into the concept of listening, and of being listened to. What could have easily been an overly-sciencey textbook approach to the concept is in fact a nicely paced anecdotal presentation that was as informative as it was easily read.

Didn’t engage me as much as I wanted, but good principles and examples

2.5 stars. Some interesting points, a fun reference to QRCA, a shout out of recognition for the difficulty and importance of our work as qualitative researchers but overall the author's approach felt patronizing and overly repetitive.

I wish I could say I'm a good listener. I'm trying every day to be better and this book helps you know why that's important and how to practice.

Not bad, but not really a ton of new information. Pretty accessible read.

Every politician should have to read this book. Every leader should read this book. Frick every human should read this book.

I think my favorite tidbit from this that shows how powerful true active listening can be is the person referenced who said one of the reasons they married their spouse is they always leave a pause after he finishes speaking, showing they’re really processing what he said.

I can often struggle with allowing silence in conversations and life in general and this book has really opened my eyes to how powerful that silence caj be.